If the Email Audit API feature failed, one of the possibilities could be that your GSuite license is an old version.
Most likely the license you are currently on is outdated (the older version of G Suite, explained here: https://support.google.com/a/answer/7126147?hl=en). In order for you to use the full range of StatusToday’s features, you would need to upgrade your Google license.
If you continue with the old free Google license your data flow will unfortunately be very limited.
You can update and identify your account plan here: https://admin.google.com and then head to the ‘Billing’ section.
If you need further assistance, please do not hesitate to contact us on firstname.lastname@example.org. We hope to see you fully on board soon!